Storytelling: Cashing In On Kids: 28nps_kwgmj12_4childcare

Cynthia Jaeger retired from Milwaukee County after as a quality assurance tech in the benefit recovery program. She says better tools are needed for collections and a higher priority needs to be placed on stopping fraud. City employee Jaeger competed against lawyers in hearings when prosecuting fraud, but she still managed to win 154 out of 155 cases she tried in 2008.

Cynthia Jaeger retired from Milwaukee County after as a quality assurance tech in the benefit recovery program. She says better tools are needed for collections and a higher priority needs to be placed on stopping fraud. City employee Jaeger competed against lawyers in hearings when prosecuting fraud, but she still managed to win 154 out of 155 cases she tried in 2008.